HTH™ Pool Care Shock (13.3 oz) is a fast-acting chlorine shock treatment that clears up cloudy water and eliminates bacteria and algae in just 24 hours. This powerful formula is perfect for weekly pool maintenance or treating problem water. It works with all pool types, including vinyl-lined, saltwater, and above-ground pools. Use regularly to restore clarity and ensure clean, swim-ready water with ease.
HTH™ Pool Care Shock: Pool Chlorine Shock 13.3 Oz
Refund & Return Policy
At Wave2Oh, we are committed to ensuring your complete satisfaction with every purchase. If you're not entirely satisfied with your pool supplies, we’re here to help.
Returns
Eligibility: You may return most new, unused, and unopened items within 30 days of delivery for a full refund.
Condition: Returned items must be in their original packaging, unused, and in resellable condition.
Non-Returnable Items: Certain items are not eligible for return, including:
Opened or used chemicals
Customized or special-order products
Clearance or final sale items
Pool liners that have been unboxed
Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).
Refunds
Once your return is received and inspected, we will notify you via email.
Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping fees are non-refundable, unless the return is a result of our error.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the damage or incorrect product. We will arrange a replacement or issue a refund at no additional cost.
How to Start a Return
Email our support team at support@wave2oh.com with your order number and reason for return.
We’ll send return instructions and, if applicable, a return shipping label.
Pack your item securely and ship it back to the address provided.
Contact Us
If you have any questions about your order or this policy, reach out to our customer service team:
📧 Email: support@wave2oh.com
📞 Phone: 786-558-1882
⏰ Support Hours: Mon–Fri, 9AM–5PM EST
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Test and balance water to ideal pH and chlorine levels.
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With pump running, broadcast the entire 13.3 oz pouch evenly across the pool surface.
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Use at night or when sunlight is minimal for best results.
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Wait at least 24 hours and re-test water before swimming.
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Use weekly or after heavy use, rain, or contamination.
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